Netflix pulls the plug on older Roku models, Samsung and Vizio Smart TVs

If you have an older Roku streaming device or smart TV, you might have lost Netflix access at the end of 2019

If you have an older Roku streaming device or smart TV, you might have lost Netflix access at the end of 2019. Netflix announced the service wouldn’t support Roku series 1 and 2 and other outdated internet streaming devices and smart TVs. Roku, Samsung, and Vizio contacted affected owners over the past few months, warning that their devices would no longer support Netflix due to technical limitations.

Change took place in Nov-Dec 2019

Some older streaming devices lose Netflix support as early as November 2019. For the most part, if you purchased a TV or streaming device within the past few years, you’re probably not affected.

If your device is out of service

There are so many inexpensive streaming solutions that you won’t have trouble finding a replacement. For example, if your old Vizio or Samsung TV no longer works, invest in an Amazon Fire TV Stick or Roku Stick to watch Netflix uninterrupted.

Roku models affected

These Roku models are now considered legacy, which means that they have been discontinued and will no longer receive new versions of the Roku OS. The final firmware version supported by these devices is Roku OS 9.1.

  • Roku LT 2400X/EU and 2450X
  • Roku HD 2500X
  • Roku 2 HD 3000X and 3050X
  • Roku 2 XS 3100X/EU
  • Roku Streaming Stick 3400X and 3420X

Smart TV models affected

Television manufacturers were less forthcoming than Roku about which TVs are now legacy models. Vizio smart TVs sold from 2012-2014 that run Vizio Internet Apps (V.I.A.) should expect to go out of service. Select 2010-2011 Samsung Smart TVs sold in the U.S. and Canada are expected to lose service as well.

Expect similar changes in the future

This isn’t the first time a device has lost support; older pieces of hardware are inevitably phased out. YouTube ended support for 2012 Sony smart TVs in 2016. Last year, Nintendo owners were disappointed when their gaming system lost Netflix access. Earlier this year Hulu announced the company would no longer support LG TVs manufactured before 2014.

Expect the trend to continue as technology advances toward 5G solutions and streaming services attempt even more complex programming.

Megan Southard


Article Author

Megan Southard is a writer, mom, technology enthusiast, and movie junkie. She dreads the day her kids have to explain gadgets to her and is old enough to say, "I was the remote for our TV growing up.

Disclaimer: This article may have had additional images, links or data that was added by this site's editor.

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